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Be part of something exciting. Work with amazing people. Challenge yourself.

Product Designer (UK based)

The Product Designer is the heart of the UI & UX practice within the product team, reporting to the VP, Product. They are responsible for creating lovable user experiences that delight the customer.
The Product Designer uses their knowledge of the market, competition, and current trends, to design innovative functional solutions to boost product value. They contribute their own experience from high-functioning teams in organising workshops with stakeholders, adapting to specific customers and their business needs. They empower product managers and engineers to follow design standards to help speed delivery.

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About Us

ThoughtRiver is a high growth, deep tech SAAS company that is disrupting legal services by enabling lawyers to review contracts without reading them across the globe from Sydney to San Francisco.  Our mission is to make transactions faster, more certain and more valuable through AI-driven insight and automation.  Our goal is to be #1 contract negotiation platform worldwide.

Founded in Cambridge, UK in 2016, ThoughtRiver thrives on a culture of innovation, ambition, teamwork and pride.

We are driven and organised by Customer Value.  For us, Customer Value is delivered through a combination of Product and Customer Success.

Our Values

Our people are ON IT. A culture of individual empowerment.

  • Passionate
  • Agile
  • Pacey
  • Accountable
  • Determined
  • Sociable

Our Teams

At ThoughtRiver, we work in interdisciplinary teams. These dedicated teams of hardworking specialists take pride in solving problems, getting creative, and making a real difference. Each team has a specific area to focus on and the necessary tools to deliver. The people who are closest to the problems are solving them for our users.

Our Product

Contracting takes longer than it should, which significantly impacts businessestop and bottom lines. ThoughtRiver is changing this. We are the global leader in AI-enabled contract review, working with multinational clients and major law firms to radically reduce the time it takes them to review and negotiate contracts. Our platform automatically analyses and assesses contracts for risk, meaning they get to signature faster. We are on a mission to accelerate the world’s contracts and are looking for people to join our high-performing team.

Your Mission

Reporting to the VP, Product, the Product Designer will work with the product and engineering teams who are defining an exciting and market-leading product strategy. The Product Designer is our user experience and design champion.

Your responsibilities will include:

  • Immerse yourself in the world of our customers. Conduct user research and set design requirements based on what you’ve learned.
  • Lead the product design function, building on the foundations of our current product design practice and bring others along with you
  • Collaborate with cross-functional teams (including engineering, design, and marketing) to create lovable product experiences that help the user get the job done
  • Collaborate with the product team to identify opportunities for product or feature enhancements
  • Stay up to date on industry trends, market conditions, and user preferences
  • Iterate existing designs to meet industry or consumer needs
  • Present product design ideas to management, customers, and external partners as necessary

What you'll need to succeed:

To successfully execute the role of Product Design Lead, you will need the following skills and traits:

  • You have 2-5 years’ experience working on a product design team, preferably with AI-driven software platforms and systems in the SaaS/B2B space

  • You have experience collaborating with remote, cross-functional teams

  • Intuitive experience identifying customer needs beyond the prominent features and functionality

  • Some experience working in a fast-paced, start-up environment preferred, but not required

  • Good level of communication skills both written and verbally

  • Very high attention to detail and organizational skills

  • Critical thinker and excellent problem-solving skills

  • Evidence of being resourceful, a self-starter, and showing initiative

  • Passion for building lovable product experiences

  • Experience with key toolsets – Figma, Material UI components, Zero Height, Maze, Dovetail, Mural, Pendo, MixPanel, Atlassian (Jira & Confluence)


The Product Designer will be measured on the value delivered by the team they work with and its impact to customer retention and engagement. They will be accountable for delivering lovable experiences.

Why you will love working here:

  • Company Pension Scheme
  • Life Assurance Scheme
  • 25 days annual leave
  • A collaborative, supportive, and dynamic work culture; you’ll work with people who demand the best
  • In-depth training and one-to-one support as you build your career at ThoughtRiver and map out your professional goal
  • A regular programme of fantastic team-building and social activities to foster a collaborative spirit
  • Environmentally conscious and serious about climate change; we're committed to completely removing our impact on the environment by October 2022

An Equal Opportunities Employer

We commit to creating an inclusive environment that enables everyone to perform at their best, where we recognise the rights of all individuals to mutual respect and where there is an unbiased acceptance of others. 

About Us

ThoughtRiver, the market leader in intelligent legal pre-screening, is disrupting legal services by enabling lawyers to review contracts quickly using behavioural analytics, machine learning and data visualization. Our product encompasses leading-edge AI technology, an innovative legal ontology and one of the world’s largest legal intelligence data sets.

We recently announced a successful $10m Series A investment round and are ambitiously scaling. We have been named by Business Insider as one of the Top 15 European AI start-up companies, with a rapidly expanding global client list.

A stand-out career that’s truly rewarding

Join us at the cutting-edge, deploying the latest technology to revolutionise a centuries-old industry.

Apply now