About Us
ThoughtRiver is a high growth, deep tech SAAS company that is disrupting legal services by enabling lawyers to review contracts without reading them across the globe from Sydney to San Francisco. Our mission is to make transactions faster, more certain and more valuable through AI-driven insight and automation. Our goal is to be #1 contract negotiation platform worldwide.
Founded in Cambridge, UK in 2016, ThoughtRiver thrives on a culture of innovation, ambition, teamwork and pride.
We are driven and organised by Customer Value. For us, Customer Value is delivered through a combination of Product and Customer Success.
Our Values
Our people are ON IT. A culture of individual empowerment.
- Passionate
- Agile
- Pacey
- Accountable
- Determined
- Sociable
Our Teams
At ThoughtRiver, we work in interdisciplinary teams. These dedicated teams of hardworking specialists take pride in solving problems, getting creative, and making a real difference. Each team has a specific area to focus on and the necessary tools to deliver. The people who are closest to the problems are solving them for our users.
Our Product
We are an experienced team that is reducing time to signature for general counsel, their sales and procurement teams and service providers.
Our proprietary technology stack consists of Lexible, a Universal Description Language, and Fathom, our AI capability. Lexible is a knowledge tree that poses the questions that Fathom (our AI capability) answers. Together Fathom and Lexible deliver meaning identification, not mere text search and our technology has built the largest legal knowledge tree of its kind.
Read more about life at ThoughtRiver via our blogs: https://www.thoughtriver.com/resources
Your Mission
- You will be providing both application support and service management for multiple production and development environments
- Whilst in transition to full CI/CD you will be responsible for the deployment of hot fixes and maintenance releases
- Be a key member of our team to deliver a CI/CD pipeline for all services
- Provide service availability and capacity management for hosted services
- Ensure service SLAs are met through regular monitoring of systems
- Build and automate processes to streamline operations
What you'll need to succeed:
We are seeking an ambitious individual who cares about quality of service and takes pride in providing excellent customer care and support.
- Demonstrable knowledge of Infrastructure as Code (preferably TerraForm)
- Demonstrable knowledge of native Azure services (AWS Considered)
- Familiar with CI/CD pipelines (preferably GitHub Actions)
- Good understanding of container orchestration (preferably Kubernetes)
- Proficient with configuration management and deployment tools (preferably Ansible)
- Confidant usage and troubleshooting on Linux operating systems
- Good understanding of SQL (preferably MariaDB)
- Comfortable scripting bash, Ansible, etc
- Critical thinker and excellent problem-solving skills
- Good level of communication skills both written and verbally
Why you will love working here:
- Company Pension Scheme
- Life Assurance Scheme
- 25 days annual leave
- A collaborative, supportive, and dynamic work culture; you’ll work with people who demand the best
- In-depth training and one-to-one support as you build your career at ThoughtRiver and map out your professional goal
- A regular programme of fantastic team-building and social activities to foster a collaborative spirit
- Environmentally conscious and serious about climate change; we're committed to completely removing our impact on the environment by October 2022
An Equal Opportunities Employer
We commit to creating an inclusive environment that enables everyone to perform at their best, where we recognise the rights of all individuals to mutual respect and where there is an unbiased acceptance of others.
